Privacy Policy

This Privacy Policy describes how HabitusMesh ("HabitusMesh," "we," "us," or "our") collects, uses, discloses, and protects information in connection with our network routing and automation infrastructure services (the "Services"). By using the Services, you agree to the practices described here.

Information we collect

We collect the following categories of information:

• Account information — name, business name, email address, and contact details you provide when you request access or create an account.
• Billing information — payment details necessary to process transactions. Payment card data is handled by our third-party payment processor and is not stored on our systems.
• Usage and technical data — request volumes, endpoint activity, timestamps, and diagnostic logs generated when you use the Services, used to operate, secure, and maintain the platform.
• Communications — information you provide when you contact support or correspond with us.

How we use information

We use the information we collect to provision and operate the Services, authenticate access, process payments, monitor for abuse and security threats, provide support, comply with legal obligations, and communicate with you about your account.

How information is disclosed

We do not sell your personal information. We may disclose information in the following circumstances:

• Service providers — to vendors who perform functions on our behalf, such as payment processing, hosting, and infrastructure, under obligations of confidentiality.
• Legal requirements — where required by law, subpoena, court order, or other valid legal process, or to protect the rights, property, or safety of HabitusMesh, our users, or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

Method of disclosure

When information is shared with service providers, it is transmitted over encrypted connections and limited to what is necessary for the provider to perform its function.

Data security

We maintain administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction. These include encryption of data in transit, access controls, scoped credentials, and monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data retention

We retain information for as long as your account is active and as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Diagnostic logs are retained for a limited period consistent with operational and security needs.

Your rights

Depending on your jurisdiction, you may have the right to access, correct, or delete personal information we hold about you, or to object to or restrict certain processing. To exercise these rights, contact us at the address below.

International users

The Services are operated from the United States. If you access the Services from outside the United States, you consent to the transfer and processing of your information in the United States.

Children's privacy

The Services are intended for businesses and are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to this Policy

We may update this Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Services after changes take effect constitutes acceptance of the revised Policy.

Contact us

Questions about this Privacy Policy or our data practices may be directed to support@habitusmesh.com.